Course - Managing IT: Metrics and Measurements

[PHOTO] - Kevin Miller

Posted by Kevin Miller
Released:  November 20, 2018

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This course was published via Pluralsight.

Many IT professionals want to take the leap into IT management. One of the necessary skills is a firm understanding of metrics and measurements. In this course, Managing IT: Metrics and Measurements, you'll learn why you should measure and specifically what you should and should not measure in practice. First, you'll explore critical success factors (CSFs) and key performance indicators (KPIs). Then, you'll gain the knowledge of various metric cascades, hierarchies, and categories. Finally, you'll delve into assessments, reports, and dashboards. When you’re finished with this course, you'll have strong knowledge of the importance of taking measurements and setting metrics, as well as the ability to complete ten toolkit templates.

This course was published via Pluralsight.

Free Clips

Trailer:  Managing IT: Metrics and Measurements

Free clip #1:  Measurement Effort vs. Importance

Free clip #2:  Only Measure What's Important

Free clip #3:  How SMART Are You?

Free clip #4:  The IT Triangle

Full Course:  View on Pluralsight