Key Responsibilities
- Develop and execute change management strategies and plans that maximize client adoption and usage while minimizing resistance.
- Work closely with project teams to integrate change management activities into broader project plans.
- Lead stakeholder awareness session and risk mitigation strategies.
- Design and deliver communication and engagement plans tailored to diverse audiences.
- Champion a people-first approach to change.
- Define and measure success metrics and monitor change progress.
- Provide knowledge, coaching and support to senior leaders and managers to help them fulfill the role of change sponsor.
- Support training efforts by coordinating content development and delivery logistics.
- Continuously evolve our change playbook by sharing lessons learned and industry best practices.
Qualifications
Requirements for a junior level role:
- Bachelor’s degree in Organizational Development, Business, Communications, Psychology, or a related field.
- 2+ years of experience in change management, organizational development, or related field.
- 2+ years of experience working in an Information Technology department, or equivalent.
- Solid understanding of change management principles, methodologies, and tools.
- Exceptional communication skills – verbal, written, and interpersonal.
- Proven ability to influence others and move toward a common vision or goal.
- Strong analytical skills and attention to detail.
- Experience working in agile, hybrid, and waterfall project environments.
Preferred:
Additional requirements for a senior level role:
- CCMP certification by ACMP
- 5+ years of experience in change management, organizational development, or related field.
- Experience in large-scale transformation initiatives across technology, culture, or process.
- 2+ years of experience in a leadership role
Preferred:
- MCMP certification by ACMP
- PMP certification by PMI or other project management certifications.
Soft Skills & Personality Fit
- Natural relationship-builder and trusted advisor.
- Demonstrates calmness under pressure.
- The ability to work in ambiguity.
- Adept at reading a room, adjusting tone, and communicating change with empathy and clarity.
- Strategic thinker with a bias for action — you don’t wait to be told, you see it and do it.
Why Join Delta Technology?
- We are growing — you can play a critical role in shaping the future of our organization.
- Since OCM is one of our core services, you will work with people who take it seriously.
- Continuous learning is part of our philosophy, so we provide plenty of professional development opportunities.
- Unlike other firms, we are true to our culture. Don't believe it? You'll hear it come up a lot in your interview.